Search

Service Plans: Your Lifecycle Service Partner

Your automation system is the backbone of production. When it stops, so does business. Our proactive service plans go beyond reactive fixes. We deliver proactive, data-driven lifecycle support by automation experts to keep your equipment running at peak efficiency. From on-site testing support and remote troubleshooting to performance optimization, ATS helps manufacturers deliver long-term value in every automation investment.

Automation Maintenance Challenges

Costly Downtime: Unplanned failures can halt production, disrupt schedules, impact profitability, and erode customer trust.

Maintenance Gaps: Without structured preventive programs, minor issues can become major breakdowns.

Skill Shortages: Employee turnover leads to knowledge loss, increasing safety and operational risks.

Performance Blind Spots: Lack of actionable data makes it hard to improve overall equipment effectiveness (OEE) and throughput.

Ready to protect your automation investments? Let us help you find a service plan that fits your unique production needs.

Our Approach to Automation Service Plans

Our service plans provide comprehensive lifecycle coverage across five key areas:

Man holding tablet in front of assembly equipment as another individual assists remotely

Support

  • On-Site post-site-acceptance testing (SAT) support for smooth ramp-up
Global Service

Maintenance

Spare Parts

Reliability Engineering

Performance

  • Secure connectivity helps teams troubleshoot and optimize systems instantly
Two men using a training software, one is wearing VR glasses while the other guides the exercise

Training

  • Instructor-led training facilitates hands-on learning

Benefits of our Automation Service Plans

Efficient icon.

Lifecycle Partnership

A holistic approach, from installation to system optimization, keeps production goals on track.

Process icon.

Automation Expertise

Work with the same team that built your automation system and gain regular access to our experts.

Streamlined escalation icon.

Digital Advantage

VR training, remote diagnostics, and preventive analytics help leaders onboard employees quickly.

Service Plans

ATS team standing on a factory floor

Startup Service Plan

The Startup Service Plan provides enhanced support during your first year of operations. It includes on-site post-SAT assistance, remote troubleshooting, and proactive maintenance to set up and stabilize production quickly. With the support of ATS experts and structured health checks, you’ll minimize downtime and achieve steady-state performance faster.

Production Service Plan

The Production Service Plan supports mature operations that demand maximum efficiency. It offers optimized preventive maintenance, quarterly health checks, remote diagnostics, and training programs to maintain workforce expertise. Preventive analytics and spare parts strategies keep your production goals on target, ensuring consistent, high-quality output.

Two ATS employees working on automation equipment