ATS Industrial Automation is committed to helping you run your automated systems smoothly. Utilizing advanced digital and automation solutions, the service team at ATS helps manufacturers control operating costs and maintain optimal performance over the lifecycle of their manufacturing lines.
From pre-automation to post-installation support, we can help you reduce downtime, optimize performance, and maximize ROI.
What Are Your Priorities?
Manage digitally enabled assets.
Lower total cost of ownership.
Reduce time to production.
Increase asset utilization.
Improve operational performance.
Reduce enterprise risk.
Every automation project is unique. Allow us to listen to your challenges and share how automation can launch your project on time.
Your Lifecycle Service Partner
Our Service Portfolio
Pre-Automation
ATS helps manufacturers lay the foundation for success even before automation begins. Our pre-automation services include concept development, technical risk assessments, and design-for-manufacturability analysis to optimize your production strategy from the start. Simulation, proof of principle studies, and prototype equipment further validate feasibility and reduce risk. By addressing key challenges early, we help you accelerate time -to-market, minimize costly redesigns, and create a clear roadmap for scalable automation.
Digitally-Enabled Smart Maintenance
Smart Maintenance combines proactive service with advanced digital tools to keep your systems running at peak performance. ATS uses these technologies to monitor equipment in real time, identify emerging risks, and improve maintenance schedules.
Digital Service Solutions Enable:
- Real-time production performance monitoring through Illuminate™ Manufacturing Intelligence software.
- Process improvements and root cause analysis with Illuminate™ Debug Solution
- Software maintenance and support
- Subject matter expert (SME) 24/7 technical support
By integrating Smart Maintenance and data-driven insights manufacturers can achieve reliability and efficiency across operations.
Reliability Engineering
Reliability engineering services help manufacturers identify operational risks, optimize asset management, and improve long-term performance. Our approach combines advanced assessments, preventive maintenance strategies, and digital tools to reduce downtime and maximize ROI.
From asset management gap analysis to system performance reviews, we deliver actionable insights that give manufacturers a roadmap for sustainable system improvements.
Spare Parts
Unplanned downtime caused by missing or obsolete parts can derail production. Our spare parts solutions ensure critical components are available when you need them, reducing lead time and unforeseen costs.
With shared regional warehousing, lifecycle monitoring, and reliable 24/7 ordering through ATS eCommerce, we help manufacturers maintain uptime, lower administrative overhead, and simplify spare parts management—keeping your operations running smoothly.
Service Plans
ATS Service Plans provide comprehensive lifecycle support to ensure your automation systems run smoothly. Designed to optimize efficiency, our plans include on-site and remote support, preventive maintenance, proactive spare parts strategies, and advanced digital tools for real-time monitoring and analytics. With options for both startup and mature operations, ATS can support faster recovery from any unforeseen downtime events, improved overall equipment effectiveness (OEE), and sustained reliability.
Startup Service Plan
- Accelerates knowledge transfer to operators and technicians
- Utilizes asset performance data to improve maintenance decisions
- Establishes operational best practices
- Saves critical time and costs through proactive parts management
Lifecycle Service Plan
- Promotes preventive maintenance to sustain performance
- Enables more predictable operating costs
- Provides proactive problem identification
- Allows for faster downtime recovery
Line Moves
Relocating or reconfiguring a production line is a complex, high-stakes process that demands precision and speed. Turnkey line moves help minimize downtime, protect assets, and ensure seamless integration at your new location. Our structured approach includes expert disassembly and reassembly, full site acceptance testing (SAT), post-implementation training, and refurbishment options to extend equipment life.
With ATS, you gain a lifecycle partner that combines original equipment manufacturing (OEM) expertise, proven methodologies, and digital tools like virtual commissioning to accelerate ramp-up.
Training & Workforce Development
ATS equips your team with the knowledge and skills needed to meet and sustain production targets. Our training programs combine instructor-led sessions with immersive digital learning through UReality™, our virtual reality (VR) platform. This interactive method encourages learning in a safe environment, accelerating onboarding and reducing operational risks.
From preventive maintenance to advanced system diagnostics, ATS training helps your workforce remain confident and capable. By leveraging structured learning paths, manufacturers can maintain knowledge continuity, improve fault detection, and optimize performance.
