Digital Training Case Study Highlights
Challenge
- The training program needed to include scenarios that could not be trained for in traditional training modules, due to the unique dangers associated with material handling environments.
- Developing a training platform that was easy to keep up-to-date with an evolving and expanding training library.
- Create a standardized on-demand training experience for all individuals, no matter their location.
Solution
- Dangerous scenarios that cannot easily be replicated in reality are available in the VR training platform and can be practiced alone or as a team.
- An interactive on-demand VR training platform that can easily be expanded or updated in minutes.
- The digital training program allowed employees to perform every step of the crane assembly and maintenance process within the virtual environment, anywhere and at any time.
Results
- Employees were able to expand their competencies for various scenarios in the assembly and maintenance of cranes.
- The quick and easy implementation of the on-demand digital training software allowed for easy deployment for current employees and future team members.
Company
Overhead Lifting Equipment Manufacturer
Industry
Material Handling
Region
Europe
Customer
A leading European provider of jib cranes, crane systems, and load-turning devices with an extensive range of products and services.
Challenge
Ensuring Competence and Safety in High-Stakes Environments
When every equipment installation is unique, designing a training platform for installation and service technicians is difficult. Customers demand a high level of competence from technicians who need to make critical decisions on-site with limited support.
When wrong decisions can have devastating effects, such as causing sparks within an environment with easily flammable material, having the right training in place so technicians can make the right call in a timely fashion is imperative. Simulating scenarios like this with traditional training methods is not possible or is ineffective, which is why the crane manufacturer sought out a way to train their technicians using real scenarios without putting them in danger. The training solution also needed to be accessible to all of their locations and needed to be able to operate within a limited space.
Solution
An Interactive Digital Training Platform
The interactive UReality VR platform designed for the crane manufacturer allows employees to perform every step of crane assembly and maintenance in a virtual environment, independent of space and time. The on-demand digital training system is designed to be easily expandable and updatable, ensuring that it remains up-to-date and practical as training needs evolve. By incorporating existing CAD data directly into the VR training application, new training modules can be quickly set up, allowing for rapid deployment and an early return on investment.
The on-demand VR training system also enables:
- Safety and Efficiency: This innovative approach to training improves safety and efficiency of technicians.
- Competency Expansion: Employees have the opportunity to expand their knowledge of various scenarios in the assembly and maintenance of equipment.
- Real-World Preparation: The VR training system enables employees to practice dangerous scenarios that cannot be replicated in reality, ensuring that technicians are well-prepared for real-world challenges without being put in danger.
- Accessibility and Convenience: The VR training platform allows employees to receive training at any time and anywhere, making it highly accessible and convenient.
- Quick Implementation: The quick and easy implementation of the VR training software allows for rapid deployment, enabling current employees to start using it immediately and quickly onboard future team members.
This innovative approach to training not only enhances the skills and knowledge of the technicians but also improves safety and efficiency in crane operations.
Results
UReality Training Program Provides Accessibility and Convenience
The VR training system developed for the crane manufacturer has yielded significant results. Technicians can now receive training at any time and anywhere, making it highly accessible and convenient. The quick and easy implementation of the on-demand digital training software allows for rapid deployment, enabling current employees to start using it immediately.
This innovative approach to training not only improves safety and efficiency in crane operations but also ensures that technicians are well-prepared for real-world challenges.
“Previously the experience of crane maintenance was reserved for our service technicians. Through the on-demand digital training program we can now enable all of our employees to have these experiences. Giving them a new perspective of our products.”
Head of Digital Transformation
Overhead Lifting Equipment Manufacturer
Every training program is unique. Allow us to listen to your challenges and let us show you how digital training can help.
